PURPOSE To define the process, timelines, and responsibilities for the shipping and delivery of DeadlyScience products to ensure reliable service and transparency for customers.
SCOPE Applies to all products purchased directly through DeadlyScience online or through approved sales channels.
STANDARD DELIVERY • Orders are processed within 2–5 business days of payment confirmation. • Delivery timeframes vary by location: o Metro areas: 3–7 business days o Regional areas: 5–10 business days o Remote areas: 10–14 business days • Tracking details are provided once dispatched.
SHIPPING RATES • Shipping costs are calculated at checkout and are based on order weight, size, and destination. • Free shipping may apply to selected promotions or bulk educational orders at the discretion of DeadlyScience.
RESPONSIBILITY & RISK • Risk in goods passes to the customer upon delivery. • DeadlyScience is not responsible for delays caused by postal carriers or customs. • Damaged or missing deliveries must be reported within 7 days of receipt.
INTERNATIONAL SHIPPING • International delivery may be available upon request . Customers are responsible for any customs duties, import taxes, or local handling fees.
RELATED DOCUMENTS • DS Terms of Service • DS Returns Policy • DS Privacy & Data Protection Policy
